Frequently Asked Questions

We provide comprehensive project management throughout your renovation. The process begins with an initial consultation where we discuss your vision and needs. We then provide a detailed estimate based on your scope of work, including material costs and labor. After finalizing selections and signing the contract, we coordinate with all necessary professionals - from designers to engineers to permit facilitators.

During the permit process (typically 45-60 days), we schedule and coordinate all subcontractors to ensure efficient execution. Throughout construction, we use specialized software to provide real-time updates and maintain transparent communication. All work is closely supervised, and we conduct a final walkthrough to ensure everything meets your expectations before project completion.

Our payment structure is designed to protect both our clients and ensure smooth project execution. We require an initial construction deposit of 10% of labor costs plus 80-100% of material costs. This upfront material coverage helps us secure all necessary supplies and prevent delays.

After the initial deposit, we structure 3-4 progress payments based on completed work. The final payment includes a 10% holdback that isn't released until you've given final approval on all completed work. This structure ensures your interests are protected while allowing us to maintain steady project progress.

We stand behind our work with a comprehensive one-year warranty on all in-house labor and installation. This covers any issues that might arise from settlement, such as cracks, as well as any defects in our workmanship. Additionally, all of our subcontractors provide their own warranties on their specific trade work - for example, plumbing or electrical work.

If you experience any issues during the warranty period, you can contact either us directly for general concerns, or the specific subcontractor for trade-specific problems. We maintain strong relationships with all our subcontractors to ensure warranty claims are handled promptly and professionally.

While we can offer general design guidance and practical insights based on our construction expertise, we believe in collaborating with professional interior designers for comprehensive design services. We maintain partnerships with several local Austin interior designers and can facilitate these connections based on your style and needs.

Our role in the design process includes providing construction feasibility feedback, helping coordinate material selections, and ensuring design plans are properly executed during construction. This collaborative approach ensures you get both beautiful design and expert construction implementation.

We manage all aspects of the permitting process for your renovation. This includes coordinating with permit facilitators, submitting necessary documentation, and working with any required engineers or architects. The typical permit process takes 45-60 days in the Austin area.

During construction, we schedule and manage all required inspections to ensure your project meets or exceeds local building codes. Our experience with local regulations and strong relationships with building departments helps streamline this process while ensuring full compliance.

Project timelines vary based on scope and complexity. A typical full home renovation usually takes 4-6 months from demolition to completion, not including the permit process which requires an additional 45-60 days.

Before construction begins, we create a detailed project schedule outlining all phases of work. We coordinate our subcontractors in advance to minimize delays and maintain steady progress. Throughout the project, we provide regular updates on timeline progress and promptly communicate any schedule adjustments if unexpected situations arise.